Engaging with Airservices Australia

Airservices works closely with communities, airlines, airports, and our aviation industry stakeholders to design, implement and operate a national network of flight paths that connect communities across Australia, the region and the globe.

We achieve this in ways that ensure safety of aviation operations, while minimising as much as possible the impacts on residents associated with aircraft operations.

This includes when we design, implement and operate new flight paths and is described in our Commitment to Aircraft Noise Management.

Our Online Community Engagement Website

Engage Airservices is an interactive platform that invites you to engage with us regarding proposed flight path and airspace changes.

Using Engage Airservices, you can:

  • access relevant information regarding the proposed changes including maps, video and infographics
  • submit queries regarding the proposed changes and/or our engagement activities
  • submit your feedback on proposals that are open for consultation
  • keep abreast of significant milestones relating to the engagement
  • participate in surveys
  • provide your opinion through polls
  • subscribe to receive updates on flight paths and our engagement activities.

Online engagement will be combined, where appropriate, with other methods of engagement.

Registering on Engage Airservices is optional, however as a registered member, you will receive regular updates about new engagements and ways to get involved.

Join the conversation today.


About Us

Airservices is a government owned organisation providing safe, secure, efficient and environmentally responsible services to the aviation industry.

Australia’s airspace is complex and unique. Airservices as Australia’s air navigation service provider, is responsible for 11 per cent of the world’s airspace, safely managing over four million air traffic movements and carrying more than 156 million passengers each year.

The economic numbers are well understood – aviation contributes around $7 billion annually to the Australian economy and employs nearly 60,000 people.

Every day of each year, we keep flying around Australia safe. It’s a huge responsibility and one we take very seriously.

Right now, the aviation industry is evolving quickly, and it’s vital that we evolve with it. We must move to take advantage of new technologies to make our services faster, more efficient and more valuable for our customers—airlines and other airspace users.

What are we responsible for?

Airservices provides air traffic control and aviation rescue firefighting services to the aviation industry.
We provide the aviation industry with telecommunications, aeronautical data, navigation services and aviation rescue firefighting services.

We maintain the technology used for navigation and surveillance to support safe and efficient air traffic operations, including airspace design and provide advice on airport-related developments and their potential impact on safe air navigation.

Our performance relies on the performance of all participants in the global aviation ecosystem – airline manufacturers, airlines, airports and the myriad government and regulatory authorities.

Airservices works closely with the independent office of the Aircraft Noise Ombudsman to improve the way in which we respond to community queries or concerns about the effect of air traffic.

Airservices works closely with communities, airlines, airports, and our aviation industry stakeholders to design, implement and operate a national network of flight paths that connect communities across Australia, the region and the globe.

We achieve this in ways that ensure safety of aviation operations, while minimising as much as possible the impacts on residents associated with aircraft operations.

This includes when we design, implement and operate new flight paths and is described in our Commitment to Aircraft Noise Management.

Our Online Community Engagement Website

Engage Airservices is an interactive platform that invites you to engage with us regarding proposed flight path and airspace changes.

Using Engage Airservices, you can:

  • access relevant information regarding the proposed changes including maps, video and infographics
  • submit queries regarding the proposed changes and/or our engagement activities
  • submit your feedback on proposals that are open for consultation
  • keep abreast of significant milestones relating to the engagement
  • participate in surveys
  • provide your opinion through polls
  • subscribe to receive updates on flight paths and our engagement activities.

Online engagement will be combined, where appropriate, with other methods of engagement.

Registering on Engage Airservices is optional, however as a registered member, you will receive regular updates about new engagements and ways to get involved.

Join the conversation today.


About Us

Airservices is a government owned organisation providing safe, secure, efficient and environmentally responsible services to the aviation industry.

Australia’s airspace is complex and unique. Airservices as Australia’s air navigation service provider, is responsible for 11 per cent of the world’s airspace, safely managing over four million air traffic movements and carrying more than 156 million passengers each year.

The economic numbers are well understood – aviation contributes around $7 billion annually to the Australian economy and employs nearly 60,000 people.

Every day of each year, we keep flying around Australia safe. It’s a huge responsibility and one we take very seriously.

Right now, the aviation industry is evolving quickly, and it’s vital that we evolve with it. We must move to take advantage of new technologies to make our services faster, more efficient and more valuable for our customers—airlines and other airspace users.

What are we responsible for?

Airservices provides air traffic control and aviation rescue firefighting services to the aviation industry.
We provide the aviation industry with telecommunications, aeronautical data, navigation services and aviation rescue firefighting services.

We maintain the technology used for navigation and surveillance to support safe and efficient air traffic operations, including airspace design and provide advice on airport-related developments and their potential impact on safe air navigation.

Our performance relies on the performance of all participants in the global aviation ecosystem – airline manufacturers, airlines, airports and the myriad government and regulatory authorities.

Airservices works closely with the independent office of the Aircraft Noise Ombudsman to improve the way in which we respond to community queries or concerns about the effect of air traffic.