Flight Information Service (FIS) in the Pilbara

Airservices is progressing a program to improve the adequacy and effectiveness of Flight Information Service (FIS) in the Pilbara region in accordance with a CASA Direction.

The program includes two streams for concurrent delivery of initial risk mitigation in Financial Year 2026-2027 and pursuing longer-term capability uplift with planning and design activities underway.

A key requirement for the program is consultation with all users of Pilbara airspace on how best to rectify the Pilbara FIS identified deficiencies and how to measure progress in rectification.

Airservices is progressing a program to improve the adequacy and effectiveness of Flight Information Service (FIS) in the Pilbara region in accordance with a CASA Direction.

The program includes two streams for concurrent delivery of initial risk mitigation in Financial Year 2026-2027 and pursuing longer-term capability uplift with planning and design activities underway.

A key requirement for the program is consultation with all users of Pilbara airspace on how best to rectify the Pilbara FIS identified deficiencies and how to measure progress in rectification.

  • Phase 2 Industry Consultation

    Airservices is undertaking Phase 2 of consultation with industry stakeholders to validate the proposed Pilbara FIS Draft Rectification Plan. Phase 1 of consultation informed the submission to CASA of Airservices’ Draft FIS Rectification Plan.

    The Phase 2 Industry Consultation Pack available here.

    The document sets out:

    • Key themes from phase 1 industry stakeholder feedback
    • Priority sites and rationale
    • Principles and assumptions considered in the solution
    • Proposed technology and service uplifts
    • Other elements not addressed through FIS changes
    • Proposed measures of progress

    This material is based on the Draft Rectification Plan available here.

    Phase 2 of industry consultation seeks to validate the proposed FIS rectification approach, including key assumptions, priority site selections, operational feasibility and measures of progress, through stakeholder feedback.

    The intended outcome is to ensure alignment with the scope of the CASA Direction, and that:

    • Airservices’ investment is targeting the areas in the Pilbara region with the greatest operational complexity experienced by a broad range of airspace users; and
    • the proposed FIS solution is practicable and will improve pilot situational awareness and cognitive workload.

    Please submit feedback between 22 September and 12 October 2026 to:

    Stakeholder Engagement

    Airservices Australia

    stakeholder@airservicesaustralia.com

    Airservices is undertaking Phase 2 of consultation with industry stakeholders to validate the proposed Pilbara FIS Draft Rectification Plan. Phase 1 of consultation informed the submission to CASA of Airservices’ Draft FIS Rectification Plan.

    The Phase 2 Industry Consultation Pack available here.

    The document sets out:

    • Key themes from phase 1 industry stakeholder feedback
    • Priority sites and rationale
    • Principles and assumptions considered in the solution
    • Proposed technology and service uplifts
    • Other elements not addressed through FIS changes
    • Proposed measures of progress

    This material is based on the Draft Rectification Plan available here.

    Phase 2 of industry consultation seeks to validate the proposed FIS rectification approach, including key assumptions, priority site selections, operational feasibility and measures of progress, through stakeholder feedback.

    The intended outcome is to ensure alignment with the scope of the CASA Direction, and that:

    • Airservices’ investment is targeting the areas in the Pilbara region with the greatest operational complexity experienced by a broad range of airspace users; and
    • the proposed FIS solution is practicable and will improve pilot situational awareness and cognitive workload.

    Please submit feedback between 22 September and 12 October 2026 to:

    Stakeholder Engagement

    Airservices Australia

    stakeholder@airservicesaustralia.com

  • Phase 1 Industry Consultation

    ***The feedback period for this engagement activity closed 13 July 2026***

    Airservices is consulting with industry stakeholders on how best to rectify identified deficiencies in the Pilbara FIS, and how to measure progress in delivering those rectifications.

    In response to the attached consultation pack, Airservices is seeking industry stakeholders’ feedback to the following:

    1. initial risk mitigation to enhance HF delivery
    2. proposed long-term service enhancement approach
    3. proposed measures to track the progress of FIS rectification
    4. any additional suggestions or insights from industry stakeholders to enhance FIS outcomes.

    Please find attached Industry Consultation Pack.

    Please submit feedback between 22 June and 13 July 2026 to:

    Stakeholder Engagement
    Airservices Australia
    stakeholder@airservicesaustralia.com

    ***The feedback period for this engagement activity closed 13 July 2026***

    Airservices is consulting with industry stakeholders on how best to rectify identified deficiencies in the Pilbara FIS, and how to measure progress in delivering those rectifications.

    In response to the attached consultation pack, Airservices is seeking industry stakeholders’ feedback to the following:

    1. initial risk mitigation to enhance HF delivery
    2. proposed long-term service enhancement approach
    3. proposed measures to track the progress of FIS rectification
    4. any additional suggestions or insights from industry stakeholders to enhance FIS outcomes.

    Please find attached Industry Consultation Pack.

    Please submit feedback between 22 June and 13 July 2026 to:

    Stakeholder Engagement
    Airservices Australia
    stakeholder@airservicesaustralia.com

Page last updated: 22 Sep 2026, 05:01 PM