Why do I need to register?

How does being a registered user benefit me?

Registering allows us to respond to your questions and keep you informed of future updates. 

Understanding more about our users also helps us understand the data and where it comes from and how we are connecting with our diverse communities.

What happens to my feedback / comments?

Community feedback is collated and used to gain an insight into community views and opinions on proposed projects.

When each consultation closes, your feedback is analysed for consideration. A summary of what we heard and how we considered your feedback is then published. 

How do I submit my feedback?

Your feedback can be submitted through online forums, quick polls and surveys relevant to each of the projects currently open for consultation. To participate you will need to register.

Can I be anonymous if I'm registered?

Yes. The username you choose will be displayed when you interact with open consultations. If you wish to be anonymous you can choose a username that does not include your first or last name. 

How is my privacy protected?

Your privacy is important to us – your details are not distributed to any third parties. You can learn more about privacy here.

Is the site moderated?

Engage Airservices is hosted and moderated by an external independent organisation, Bang the Table, along with staff from our Community Engagement Team. 

How can I edit my profile?

Log into your account on the register page. Once you're logged in you'll see your Username above Homepage banner in the top right hand corner. Click on the drop down arrow, which brings up a menu, then click Profile and make any updates.

What is the difference between the Stay Informed button and full registration? 

The Stay Informed Button allows participants, registered or unregistered, to 'follow' any published project, effectively becoming a subscriber for the project newsletters. It is a simple field that asks for an email address only. Registering allows you to contribute to interactive tools such as surveys and interactive maps. 

Need help?

We have developed a 'how to' guide to help you register, change your password and subscribe for project updates. You can access it here.